How To Fix HRTMC_BASIS011 - The application cannot be started because the person ID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_BASIS - Message Class for Talent Management Core (HCM_TMC)

• Message number: 011

• Message text: The application cannot be started because the person ID is missing

&CAUSE&:
The problem can have various causes:
1. The calling application has not provided an appropriate ID
2. Updating an application that has already been started is not
supported (browser button F5 or iView/portal page option Update)
The following exception applies to both points:
If the HRTMC_EMPLOEE_PROFILE application is running in ESS, it
determines the required ID from the USER and therefore does not require
an ID transfer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_BASIS011 - The application cannot be started because the person ID is missing ?

  The SAP error message HRTMC_BASIS011 indicates that the application cannot be started because the person ID is missing. This error typically occurs in the context of SAP SuccessFactors or SAP HCM (Human Capital Management) modules when trying to access employee-related data or applications.
  Cause:
  The primary cause of this error is that the system is unable to find a valid person ID for the user or employee record being accessed. This can happen due to several reasons:
  
  Missing or Incorrect Person ID: The person ID may not be assigned to the user or may be incorrectly configured in the system.
  Data Synchronization Issues: If there are issues with data synchronization between different SAP modules or systems, the person ID may not be available.
  User Authorization: The user may not have the necessary authorizations to access the employee data, leading to the system not being able to retrieve the person ID.
  Configuration Issues: There may be configuration issues in the system that prevent the application from correctly identifying the person ID.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Profile: Verify that the user profile has a valid person ID assigned. This can be done by checking the user settings in the SAP system.
  
  
  Validate Employee Data: Ensure that the employee data is correctly maintained in the system. Check if the employee record exists and is active.
  
  
  Data Synchronization: If you are using multiple systems (e.g., SAP HCM and SuccessFactors), ensure that data synchronization processes are running correctly and that the person ID is being transferred properly.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the employee data. You may need to consult with your SAP security team to verify the user's roles and permissions.
  
  
  Configuration Review: Review the configuration settings related to the application and ensure that they are set up correctly to retrieve the person ID.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific application you are using for any additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details of the error message and the context in which it occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Look for discussions in SAP community forums where other users may have encountered and resolved similar issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the HRTMC_BASIS011 error in your SAP system.