How To Fix HRTIM00COLL005 - Internal error: PWS_INFO buffer not filled

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTIM00COLL - Messages on Collision of Time Infotypes

• Message number: 005

• Message text: Internal error: PWS_INFO buffer not filled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTIM00COLL005 - Internal error: PWS_INFO buffer not filled ?

  The SAP error message HRTIM00COLL005 with the description "Internal error: PWS_INFO buffer not filled" typically occurs in the context of time management or personnel administration within the SAP system. This error indicates that there is an issue with the internal processing of time data, specifically related to the PWS_INFO buffer, which is used to store information about personnel working times.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's time records or master data.
  Configuration Issues: Incorrect configuration in the time management module or related settings can lead to this error.
  Program Errors: There could be a bug or issue in the specific program or function module that is being executed.
  Authorization Issues: Lack of proper authorizations for accessing certain data can also lead to this error.
  System Bugs: Sometimes, this error can be caused by bugs in the SAP system that may require a patch or update.
  
  Solutions:
  
  Check Data Consistency: Verify the employee's time data and master data for any inconsistencies or missing entries. Ensure that all required fields are filled correctly.
  Review Configuration: Check the configuration settings in the time management module to ensure they are set up correctly. This includes checking the time evaluation settings and any related infotypes.
  Debugging: If you have access to debugging tools, you can analyze the program where the error occurs to identify the root cause. Look for any missing data or incorrect logic.
  Check Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access the required data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error, including patches or workarounds.
  System Update: If the error is due to a known bug, consider applying the latest support package or patch for your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to time management, such as PA30 (Maintain HR Master Data) and PT60 (Time Evaluation).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to time management and error handling for additional insights.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.