How To Fix HRTB01010 - Assign fewer tickets to dependents (&1 at most)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTB01 - Messages for Ticket Benefit

• Message number: 010

• Message text: Assign fewer tickets to dependents (&1 at most)

What causes this issue?

Under <ls>Dependent Eligibility Details</> you are trying to select more
tickets to dependents than the number specified in
<DS:DE.HRTB_DEPTKT>No. Tickets to Dep.</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either increase the maximum number of tickets allowed or remove some of
the tickets granted to individual dependents.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTB01010 - Assign fewer tickets to dependents (&1 at most) ?

  The SAP error message HRTB01010, which states "Assign fewer tickets to dependents (&1 at most)," typically occurs in the context of managing employee benefits or ticket allocations in SAP HR (Human Resources) modules. This error indicates that the number of tickets (or benefits) assigned to dependents exceeds the allowed limit set in the system.
  Cause:
  
  Exceeding Limit: The primary cause of this error is that the number of tickets assigned to a dependent exceeds the maximum limit defined in the system configuration.
  Configuration Settings: The system may have specific settings that restrict the number of tickets that can be assigned to each dependent, which could be based on company policy or legal regulations.
  Data Entry Error: There may be a mistake in data entry where too many tickets were inadvertently assigned to a dependent.
  
  Solution:
  
  Review Configuration: Check the configuration settings in the SAP system to understand the maximum number of tickets allowed for dependents. This can usually be found in the customizing settings for employee benefits or ticket management.
  Adjust Assignments: Reduce the number of tickets assigned to the dependent to comply with the maximum limit. You may need to remove some tickets from the dependent's record.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with for more detailed guidance on managing ticket assignments.
  User Training: Ensure that users responsible for entering this data are trained on the limits and policies regarding ticket assignments to prevent future occurrences of this error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or solutions.
  Support Forums: Look for discussions in SAP community forums or support channels where other users may have encountered and resolved similar issues.
  Testing: After making adjustments, test the changes in a development or test environment before applying them in production to ensure that the error is resolved without introducing new issues.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP support team or a technical consultant for further assistance.