How To Fix HRSFEC_SERVICES086 - No work agreement item segment found for personnel number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_SERVICES - Message Class for Replication Service

• Message number: 086

• Message text: No work agreement item segment found for personnel number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_SERVICES086 - No work agreement item segment found for personnel number &2 ?

  The SAP error message HRSFEC_SERVICES086 indicates that the system could not find a work agreement item segment for the specified personnel number. This error typically occurs in the context of SAP SuccessFactors Employee Central, particularly when dealing with employee data and work agreements.
  Cause:
  
  Missing Work Agreement Data: The most common cause is that the work agreement data for the specified personnel number is either missing or not properly configured in the system.
  Incorrect Personnel Number: The personnel number provided may be incorrect or does not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing or incomplete data.
  Configuration Issues: There could be configuration issues in the Employee Central module that prevent the system from retrieving the work agreement data.
  
  Solution:
  
  Check Personnel Number: Verify that the personnel number provided in the error message is correct and exists in the system.
  Review Work Agreement Data: Navigate to the employee's profile in Employee Central and check if the work agreement data is present. If it is missing, you may need to create or update the work agreement information.
  Data Synchronization: If your organization uses multiple systems, ensure that data synchronization processes are functioning correctly. Check for any errors in data transfer that might have led to missing information.
  Configuration Review: Review the configuration settings in Employee Central related to work agreements. Ensure that all necessary fields and segments are properly set up.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Employee Central Configuration: Familiarize yourself with the configuration settings in Employee Central, especially those related to work agreements and employee data management.
  User Permissions: Ensure that the user attempting to access or modify the work agreement data has the necessary permissions to do so.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.