How To Fix HRSFEC_SERVICES087 - Update of infotype &1 failed for personnel number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_SERVICES - Message Class for Replication Service

• Message number: 087

• Message text: Update of infotype &1 failed for personnel number &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_SERVICES087 - Update of infotype &1 failed for personnel number &2 ?

  The SAP error message HRSFEC_SERVICES087 indicates that there was a failure in updating an infotype for a specific personnel number. This error typically occurs in the context of SAP SuccessFactors Employee Central or when working with HR infotypes in the SAP system.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Data Validation Issues: The data being submitted may not meet the validation rules defined for the infotype. This could include incorrect formats, missing mandatory fields, or invalid values.
  
  
  Authorization Issues: The user attempting to perform the update may not have the necessary authorizations to modify the specified infotype for the given personnel number.
  
  
  Technical Issues: There may be underlying technical issues such as database locks, system performance problems, or issues with the integration between different SAP modules.
  
  
  Configuration Issues: The infotype may not be properly configured in the system, or there may be inconsistencies in the configuration that prevent the update from being processed.
  
  
  Missing Dependencies: The infotype being updated may depend on other infotypes or data that are not present or are incorrect.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Validity: Review the data being submitted for the infotype update. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and constraints.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to update the infotype for the specified personnel number. You may need to consult with your SAP security team to ensure proper roles and authorizations are assigned.
  
  
  Check System Logs: Look into the SAP system logs (transaction codes like SLG1 for application logs) for more detailed error messages that can provide insights into what went wrong during the update process.
  
  
  Consult Configuration: If you have access to the configuration settings, check the infotype configuration to ensure it is set up correctly. This may involve reviewing the infotype settings in transaction codes like SPRO.
  
  
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message, context, and any relevant logs.
  
  
  Related Information:
  
  Infotypes: In SAP, infotypes are data structures used to store employee-related information. Each infotype has a specific purpose and set of fields.
  Personnel Number: This is a unique identifier for each employee in the SAP system.
  SAP SuccessFactors: A cloud-based solution for human capital management that integrates with SAP ERP systems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for managing infotypes.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message HRSFEC_SERVICES087.