How To Fix HRSFEC_PTP027 - SFAPI query more failed with HTTP Status &1 for Configuration ID &2 (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 027

• Message text: SFAPI query more failed with HTTP Status &1 for Configuration ID &2 (&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP027 - SFAPI query more failed with HTTP Status &1 for Configuration ID &2 (&3) ?

  The SAP error message HRSFEC_PTP027 indicates that there was a failure in querying the SuccessFactors API (SFAPI) due to an HTTP status error. This error typically occurs when there is an issue with the configuration or connectivity between your SAP system and the SuccessFactors API.
  Causes:
  
  Invalid Configuration ID: The Configuration ID specified in the error message may be incorrect or not properly set up in the system.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SuccessFactors API.
  Authentication Issues: The credentials used to access the SuccessFactors API may be incorrect or have expired.
  API Endpoint Changes: The API endpoint may have changed, or the API version being called may no longer be supported.
  HTTP Status Code: The HTTP status code returned (indicated by &1) can provide more context. Common status codes include:
  
  401 Unauthorized: Authentication failure.
  403 Forbidden: Access denied.
  404 Not Found: The requested resource does not exist.
  500 Internal Server Error: A server-side error occurred.
  
  
  
  Solutions:
  
  Check Configuration: Verify that the Configuration ID is correct and that all necessary settings in the SAP system are properly configured.
  Network Connectivity: Ensure that there are no network issues preventing access to the SuccessFactors API. You can test connectivity using tools like ping or curl.
  Review Credentials: Check the credentials used for API access. If they have expired, update them with valid credentials.
  API Documentation: Review the SuccessFactors API documentation to ensure that you are using the correct endpoint and API version.
  Check HTTP Status Code: Analyze the specific HTTP status code returned to understand the nature of the error. This can guide you in troubleshooting the issue further.
  Logs and Traces: Check the logs in both the SAP system and SuccessFactors for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on configuration.
  SuccessFactors Community: Engage with the SuccessFactors community or forums for insights from other users who may have encountered similar issues.
  API Documentation: Refer to the official SuccessFactors API documentation for details on the expected request format, authentication methods, and error handling.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.