How To Fix HRSFEC_PLN_WRK_TIM002 - Hours per day cannot be determined as days per week not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PLN_WRK_TIM - Message Class for Planned Working Time

• Message number: 002

• Message text: Hours per day cannot be determined as days per week not provided

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PLN_WRK_TIM002 - Hours per day cannot be determined as days per week not provided ?

  The SAP error message HRSFEC_PLN_WRK_TIM002 indicates that the system is unable to determine the hours per day for a work schedule because the number of days per week has not been specified. This error typically occurs in the context of time management or workforce planning within the SAP SuccessFactors system.
  Cause:
  The primary cause of this error is that the configuration for the work schedule is incomplete. Specifically, the system requires the number of days per week to be defined in order to calculate the hours per day. If this information is missing, the system cannot proceed with the calculations necessary for time management processes.
  Solution:
  To resolve this error, you need to ensure that the work schedule configuration includes the number of days per week. Here are the steps you can take:
  
  
  Access the Work Schedule Configuration:
  
  Navigate to the relevant section in SAP SuccessFactors where work schedules are defined. This is typically found under the "Admin Center" or "Employee Central" settings.
  
  
  
  Define Days per Week:
  
  Locate the specific work schedule that is causing the error.
  Ensure that the "Days per Week" field is filled out correctly. This should reflect the actual number of working days in a week for the schedule (e.g., 5 days for a standard work week).
  
  
  
  Set Hours per Day:
  
  After defining the days per week, ensure that the "Hours per Day" field is also populated with the correct number of hours that employees are expected to work each day.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes to the work schedule configuration.
  
  
  
  Test the Configuration:
  
  After saving, test the configuration by attempting to process the time management or workforce planning function again to ensure that the error no longer appears.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP SuccessFactors documentation for detailed guidance on configuring work schedules and time management settings.
  Support: If the issue persists after making the necessary changes, consider reaching out to SAP support or your internal IT team for further assistance.
  Best Practices: Regularly review and audit work schedule configurations to ensure they are complete and accurate, which can help prevent similar errors in the future.
  
  By following these steps, you should be able to resolve the HRSFEC_PLN_WRK_TIM002 error and ensure that your work schedule configurations are set up correctly.