How To Fix HRRSM00263 - No personal data found (infotype 0002): pers. no. could not be checked

SAP Error Message - Details

• Message type: E = Error

• Message class: HRRSM00 - Process External HR Master Data

• Message number: 263

• Message text: No personal data found (infotype 0002): pers. no. could not be checked

What causes this issue?

The infotype with personal data (0002) was not transferred.

System Response

The system cannot check the combination of local and SAP HR personnel
numbers.

How to fix this error?

Use the 'Reorganize' function to remove data that has already been
transferred.
Attempt to transfer the data to infotype 0002 once more.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRRSM00263 - No personal data found (infotype 0002): pers. no. could not be checked ?

  The SAP error message HRRSM00263, which states "No personal data found (infotype 0002): pers. no. could not be checked," typically occurs in the Human Resources (HR) module when the system is unable to retrieve personal data for a specific employee based on their personnel number. This error is often related to issues with the employee's data in the system.
  Causes:
  
  Personnel Number Issues: The personnel number entered may be incorrect or does not exist in the system.
  Missing Infotype Data: Infotype 0002 (Personal Data) may not be maintained for the personnel number in question.
  Authorization Issues: The user may not have the necessary authorizations to view the personal data for the specified personnel number.
  Data Deletion: The employee's data may have been deleted or archived, making it unavailable for retrieval.
  System Configuration: There may be configuration issues in the HR module that prevent the system from accessing the required data.
  
  Solutions:
  
  Verify Personnel Number: Check if the personnel number entered is correct. Ensure that it corresponds to an active employee in the system.
  Check Infotype Data: Use transaction code PA20 (Display HR Master Data) to check if infotype 0002 is maintained for the personnel number. If it is missing, you may need to create or update the infotype.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the employee's personal data. This may involve checking user roles and permissions.
  Data Recovery: If the employee's data has been deleted, consult with your HR or IT department to see if it can be restored from backups or if the employee needs to be re-entered into the system.
  Consult Configuration: If the issue persists, it may be necessary to consult with your SAP HR configuration team to ensure that the system is set up correctly to access employee data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for HR module configuration and data management to ensure compliance with best practices.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.