How To Fix HRPSGB_ME069 - Employees &1 and &2 have different PAGB_SPL records (&3 - &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_ME - Multiple Employment Errors & Warnings

• Message number: 069

• Message text: Employees &1 and &2 have different PAGB_SPL records (&3 - &4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_ME069 - Employees &1 and &2 have different PAGB_SPL records (&3 - &4) ?

  The SAP error message HRPSGB_ME069 indicates that there is a discrepancy between the PAGB_SPL records for two employees in the system. This typically occurs in the context of payroll processing, particularly in the UK payroll module, where the system expects certain records to match for employees involved in a specific payroll operation.
  Cause:
  The error arises when the system detects that two employees (denoted as &1 and &2 in the error message) have different PAGB_SPL records (which are related to the payroll and benefits processing). The specific records in question are identified by the values &3 and &4, which represent the differing records for the two employees.
  This discrepancy can occur due to several reasons:
  
  Data Entry Errors: Incorrect or inconsistent data entry for the employees' payroll records.
  Configuration Issues: Misconfiguration in the payroll setup that leads to different records being generated for employees who should have the same.
  Changes in Employee Status: Changes in employment status, such as transfers, promotions, or changes in pay grade, that have not been uniformly applied.
  Timing Issues: If payroll runs are processed at different times or if there are pending changes that have not been applied consistently.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Employee Records: Check the PAGB_SPL records for both employees involved in the error. Ensure that the records are consistent and that any necessary changes are applied uniformly.
  
  
  Data Consistency Check: Use transaction codes like PA20 or PA30 to view the employee master data and ensure that all relevant fields are consistent between the two employees.
  
  
  Payroll Configuration Review: Verify the payroll configuration settings to ensure that they are set up correctly for both employees. This includes checking the payroll area, pay scale, and any other relevant settings.
  
  
  Consult Payroll Logs: Review the payroll logs for any warnings or errors that may provide additional context on why the records differ.
  
  
  Correct Data: If discrepancies are found, correct the data in the system. This may involve updating the employee records or reprocessing payroll for the affected employees.
  
  
  Testing: After making corrections, run a test payroll to ensure that the error does not reoccur.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the HR module for any specific guidance on handling this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PC00_MXX_CALC (Payroll Calculation).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that users have the appropriate roles and authorizations to make changes to employee records and payroll settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in SAP HR to further investigate the underlying cause.