How To Fix HRPSGB_LG023 - The National Insurance Number is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_LG - HR GB PS Messages for Local Government

• Message number: 023

• Message text: The National Insurance Number is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_LG023 - The National Insurance Number is missing ?

  The SAP error message HRPSGB_LG023 indicates that the National Insurance Number (NIN) is missing for an employee in the UK payroll system. This number is essential for processing payroll and ensuring compliance with tax regulations.
  Cause:
  
  Missing Data: The employee's National Insurance Number has not been entered in the system.
  Incorrect Configuration: The system may not be configured to require a National Insurance Number for payroll processing.
  Data Migration Issues: If data was migrated from another system, the National Insurance Number may not have been transferred correctly.
  Employee Status: The employee may be in a status that requires a National Insurance Number but does not have one assigned.
  
  Solution:
  
  
  Enter the National Insurance Number:
  
  Navigate to the employee's master data in the SAP system (usually in the PA30 transaction).
  Enter the missing National Insurance Number in the relevant field (typically under the "Personal Data" or "UK Payroll" infotype).
  Save the changes.
  
  
  
  Check Configuration:
  
  Ensure that the payroll configuration requires a National Insurance Number for the relevant employee group.
  Consult with your SAP HR configuration team if necessary.
  
  
  
  Data Migration Review:
  
  If the employee data was migrated from another system, verify that the National Insurance Number was included in the migration process.
  Correct any discrepancies by entering the missing data manually.
  
  
  
  Employee Status Review:
  
  Check the employee's status to ensure they are set up correctly in the system and that they should have a National Insurance Number.
  
  
  
  Related Information:
  
  National Insurance Number: This is a unique number assigned to individuals in the UK for the purpose of tracking their National Insurance contributions and tax payments.
  SAP Transactions: Common transactions related to employee data management include:
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  PA40: Personnel Actions
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on managing employee data and payroll processing.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.