How To Fix HRPSGB_HER537 - EE is not included into the interface file because all amounts are zero.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

• Message number: 537

• Message text: EE is not included into the interface file because all amounts are zero.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_HER537 - EE is not included into the interface file because all amounts are zero. ?

  The SAP error message HRPSGB_HER537 indicates that an employee (EE) is not included in the interface file because all amounts related to that employee are zero. This typically occurs in the context of payroll processing or data transfer to external systems, such as when generating files for tax reporting or payment processing.
  Cause:
  
  
  Zero Amounts: The primary cause of this error is that the employee has no earnings, deductions, or other amounts that would warrant their inclusion in the interface file. This can happen if:
  
  The employee did not work during the pay period.
  The employee is on leave without pay.
  There are no relevant payroll results for the employee.
  
  
  
  Incorrect Payroll Configuration: There may be issues with the payroll configuration or master data that prevent the employee from receiving any amounts.
  
  
  Data Entry Errors: There could be errors in the employee's master data or payroll data that lead to zero amounts being calculated.
  
  
  Solution:
  
  
  Review Employee Data: Check the employee's master data and payroll results to ensure that they are correct. Look for:
  
  Employment status (active, inactive, on leave).
  Payroll status and any relevant infotypes (e.g., infotype 0008 for basic pay).
  
  
  
  Check Payroll Results: Run a payroll simulation or review the payroll results for the employee to confirm whether any amounts should have been generated. If the employee should have received pay, investigate why the amounts are zero.
  
  
  Adjust Payroll Configuration: If the employee should be included in the interface file but is not due to configuration issues, work with your payroll administrator or SAP consultant to adjust the payroll settings.
  
  
  Include Employees with Zero Amounts: If your business process requires that employees with zero amounts be included in the interface file, you may need to adjust the logic in the program that generates the interface file. This may involve customizing the report or program to include such employees.
  
  
  Documentation and Support: Refer to SAP documentation for the specific payroll module you are using, and consider reaching out to SAP support or your internal SAP team for further assistance if the issue persists.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling similar situations.
  Transaction Codes: Familiarize yourself with transaction codes related to payroll processing (e.g., PC00_MXX_CALC, PC00_MXX_HRF, etc.) to analyze payroll results and configurations.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that the interface file is generated correctly.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to ensure that the employee is included in the interface file as needed.