How To Fix HRPSGB_HER314 - Staff record checked, error could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

• Message number: 314

• Message text: Staff record checked, error could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_HER314 - Staff record checked, error could not be found ?

  The SAP error message "HRPSGB_HER314 Staff record checked, error could not be found" typically occurs in the context of Human Resources (HR) modules, particularly when dealing with staff records or personnel administration. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the staff records, such as missing or incorrect data in the infotypes.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the staff records.
  Technical Issues: There could be a technical issue with the SAP system, such as a problem with the database or a temporary glitch.
  Configuration Issues: Incorrect configuration in the HR module or related settings may lead to this error.
  Missing Customization: If the system has been customized, there may be missing or incorrect custom code that is causing the error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the staff records for any missing or incorrect information. Ensure that all required fields in the relevant infotypes are filled out correctly.
  Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the records.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the staff records. This can be checked in transaction SU53 (Display Authorization Check) after the error occurs.
  
  
  
  Technical Troubleshooting:
  
  If the error persists, check the system logs (transaction SM21) for any related error messages or warnings that could provide more context.
  Consider running a system check or consulting with your SAP Basis team to ensure that the system is functioning correctly.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the HR module to ensure that everything is set up correctly. This may involve checking the configuration of infotypes, personnel actions, and other related settings.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and SM21 for troubleshooting.
  SAP Documentation: Review SAP documentation related to HR processes and error handling for additional insights.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.