How To Fix HRPSGB_HER121 - No "Date entered current service HEI" for pers.no. &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

• Message number: 121

• Message text: No "Date entered current service HEI" for pers.no. &1

What causes this issue?

No date for <ZK>Date entered current service in current HEI</> could be
determined for personnel number &V1&.

System Response

This is a warning in a test run, but an error in a life run.

How to fix this error?

Check the master data of this employee.
Date entered current service in HEI is taken from infotype <ZK>HESA
Master Data</> (0614) or from infotype <ZK>Date </><ZK>Specifications
</> (0041). If the employee has been returned in the previous year the
date returned last year is taken. This date is stored in infotye
<ZK>HESA Submitted Data</> (0617).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_HER121 - No "Date entered current service HEI" for pers.no. &1 ?

  The SAP error message HRPSGB_HER121, which states "No 'Date entered current service HEI' for pers.no. &1," typically occurs in the context of Human Resources (HR) management within the SAP system. This error indicates that the system is unable to find the "Date entered current service" for the specified personnel number (pers.no. &1). This date is crucial for various HR processes, including payroll, benefits eligibility, and service calculations.
  Cause:
  
  
  Missing Data: The most common cause of this error is that the "Date entered current service" field is not populated for the employee in question. This could happen if the employee's record was not properly created or if the data was inadvertently deleted or not updated.
  
  
  Incorrect Personnel Number: The personnel number provided may be incorrect or does not exist in the system.
  
  
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incomplete data.
  
  
  Configuration Issues: There may be configuration issues in the HR module that prevent the system from retrieving the necessary data.
  
  
  Solution:
  
  
  Check Employee Data: Verify the employee's record in the SAP system. Navigate to the relevant infotype (usually Infotype 0000 - Actions or Infotype 0001 - Organizational Assignment) and check if the "Date entered current service" is filled in.
  
  
  Update Missing Information: If the field is empty, you will need to enter the correct "Date entered current service" for the employee. This date typically reflects the start date of the employee's current position or service.
  
  
  Verify Personnel Number: Ensure that the personnel number you are using is correct. You can do this by searching for the employee in the system using the correct personnel number.
  
  
  Consult with HR Team: If you are unsure about the correct date to enter or if there are discrepancies, consult with your HR team or personnel responsible for maintaining employee records.
  
  
  Check for Data Migration Issues: If this error is occurring after a data migration, review the migration logs and processes to ensure that all necessary data was transferred correctly.
  
  
  Review Configuration: If the issue persists, it may be necessary to review the configuration settings in the HR module to ensure that everything is set up correctly.
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP HR, particularly those related to employee actions and organizational assignments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to view and edit employee records in the SAP system.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP HR specialist for further assistance.