How To Fix HRPSGB_HER068 - Entry Omitted (refunds cannot be reported to USS: &1 &2 &3 &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

• Message number: 068

• Message text: Entry Omitted (refunds cannot be reported to USS: &1 &2 &3 &4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_HER068 - Entry Omitted (refunds cannot be reported to USS: &1 &2 &3 &4) ?

  The SAP error message HRPSGB_HER068, which states "Entry Omitted (refunds cannot be reported to USS: &1 &2 &3 &4)," typically occurs in the context of payroll processing in the UK, particularly when dealing with refunds that are not being reported to the Universal Service System (USS). This error can arise due to various reasons related to the configuration or data entry in the payroll system.
  Causes:
  
  Missing Data: The error may occur if there are missing or incorrect entries in the payroll data for the employees involved. This could include missing refund amounts or incorrect employee identifiers.
  Configuration Issues: There may be issues with the configuration settings in the payroll module that prevent refunds from being processed correctly.
  Incorrect Payroll Schema: The payroll schema may not be set up to handle refunds properly, leading to omissions in reporting.
  Employee Status: The employee's status (e.g., inactive, terminated) may affect the ability to report refunds.
  Data Consistency: There may be inconsistencies in the data that prevent the system from processing the refunds correctly.
  
  Solutions:
  
  Check Data Entries: Review the payroll data for the employees mentioned in the error message. Ensure that all necessary fields are filled out correctly, including refund amounts and employee identifiers.
  Review Configuration: Check the configuration settings in the payroll module to ensure that refunds are set up to be reported correctly. This may involve reviewing the relevant infotypes and payroll schemas.
  Update Payroll Schema: If the payroll schema is not configured to handle refunds, you may need to update it to include the necessary logic for processing refunds.
  Employee Status Verification: Verify the status of the employees involved. If they are inactive or terminated, ensure that the system is configured to handle such cases appropriately.
  Run Consistency Checks: Use SAP tools to run consistency checks on the payroll data to identify any discrepancies that may be causing the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  Documentation: Review the SAP documentation related to payroll processing and refunds to ensure compliance with the required procedures.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the HRPSGB_HER068 error and ensure that refunds are reported correctly to the USS.