How To Fix HRPSGB_HER053 - Processing Totals: Selected. &1 Rejected &2 (Rejected Customer Exit &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

• Message number: 053

• Message text: Processing Totals: Selected. &1 Rejected &2 (Rejected Customer Exit &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_HER053 - Processing Totals: Selected. &1 Rejected &2 (Rejected Customer Exit &3) ?

  The SAP error message HRPSGB_HER053 typically occurs in the context of payroll processing, particularly when dealing with the processing of totals in the SAP HR module. This error indicates that certain records have been rejected during the processing of payroll totals due to a customer exit that has been defined in the system.
  Cause:
  
  Customer Exit Logic: The error is often caused by custom logic implemented in a customer exit (a user-defined enhancement) that is rejecting certain records based on specific criteria. This could be due to incorrect data, business rules not being met, or other conditions defined in the exit.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect information in the employee records, payroll results, or other related tables.
  Configuration Issues: Incorrect configuration in the payroll schema or related settings can also lead to this error.
  
  Solution:
  
  Review Customer Exit: Check the code in the customer exit that is causing the rejection. You may need to debug the exit to understand why it is rejecting the records. Look for any conditions that are not being met.
  Data Validation: Ensure that the data being processed is complete and correct. Validate employee master data, payroll results, and any other relevant information.
  Check Configuration: Review the payroll schema and related configuration settings to ensure they are set up correctly. Make sure that all necessary infotypes and data are being processed as expected.
  Consult Documentation: Refer to SAP documentation or notes related to the specific customer exit being used. There may be known issues or additional guidance available.
  Testing: After making any changes, perform thorough testing to ensure that the issue is resolved and that the payroll processing works as intended.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) to check the customer exit code or SE37 (Function Module) to analyze any related function modules.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the HRPSGB_HER053 error and implement a solution to resolve it.