How To Fix HRPSGB_HER052 - Salary Calculation (PERNR &1): Internal Error

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

• Message number: 052

• Message text: Salary Calculation (PERNR &1): Internal Error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_HER052 - Salary Calculation (PERNR &1): Internal Error ?

  The SAP error message HRPSGB_HER052, which indicates an internal error during salary calculation for a specific personnel number (PERNR), can arise from various issues within the SAP HR module. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's master data or payroll data.
  Configuration Issues: Incorrect configuration in the payroll schema or rules can lead to internal errors during calculation.
  Custom Code: If there are custom enhancements or modifications in the payroll process, they might be causing the error.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  Authorization Issues: Lack of proper authorizations for accessing certain data during payroll processing.
  
  Solutions:
  
  Check Master Data: Verify the employee's master data (infotypes) for completeness and correctness. Ensure that all necessary infotypes are filled out correctly.
  Review Payroll Configuration: Check the payroll schema and rules for any misconfigurations. Ensure that the payroll process is set up correctly for the specific country and employee type.
  Debugging: If you have access to the development environment, you can debug the payroll calculation process to identify where the error occurs.
  Check for Notes and Patches: Look for SAP Notes related to this error message. Sometimes, SAP releases notes that address specific issues or bugs.
  Consult Logs: Review the payroll logs (transaction PC00_MXX_CALC) for more detailed error messages that can provide insights into what went wrong.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PC00_MXX_CEDT (Payroll Results).
  Documentation: Refer to SAP documentation for payroll processing and configuration for your specific country version.
  User Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  Preventive Measures:
  
  Regularly audit and maintain employee master data to prevent inconsistencies.
  Keep the SAP system updated with the latest patches and notes.
  Document any customizations made to the payroll process to facilitate troubleshooting in the future.
  
  By following these steps, you should be able to identify and resolve the internal error related to salary calculation in SAP.