How To Fix HRPSGB_HER021 - Read of RGDIR failed (PERNR &1)

HRPSGB_HER021 - Overview

• Message type: E = Error

• Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

• Message number: 021

• Message text: Read of RGDIR failed (PERNR &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

HRPSGB_HER021 - Details

• The SAP error message HRPSGB_HER021: Read of RGDIR failed (PERNR &1) typically occurs in the context of Human Resources (HR) modules, particularly when there is an issue with reading the personnel data for a specific employee (PERNR - Personnel Number).
  
  Cause:
  
  Data Inconsistency: The personnel number specified may not exist in the RGDIR table, which stores the directory of personnel records.
  Authorization Issues: The user may not have the necessary authorizations to access the personnel data for the specified PERNR.
  Database Issues: There could be a problem with the database connection or the database itself, leading to failure in reading the required data.
  Missing or Incomplete Data: The employee record may be incomplete or missing essential information, causing the read operation to fail.
  
  
  Solution:
  
  Check Personnel Number: Verify that the personnel number (PERNR) provided in the error message is correct and exists in the system.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the