Message type: E = Error
Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)
Message number: 020
Message text: Read of RGDIR found no records (PERNR &1)
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The SAP error message HRPSGB_HER020 indicates that a read operation on the RGDIR (the table that stores personnel data) did not find any records for the specified personnel number (PERNR). This can occur in various scenarios, particularly in Human Resources (HR) modules.
Cause: Personnel Number Does Not Exist: The specified personnel number (PERNR) may not exist in the RGDIR table. Data Deletion: The records for the specified personnel number may have been deleted or archived. Incorrect Personnel Number: There may be a typo or error in the personnel number being queried. Authorization Issues: The user may not have the necessary authorizations to view the records for the specified personnel number. Incorrect Infotype: The infotype being accessed may not be correctly set up or may not correspond to the personnel number.
Solution: Verify Personnel Number: Check if the personnel number entered is correct. You can do this by searching for the personnel number in the relevant HR transaction (e.g.,
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