How To Fix HRPSGB_HER020 - Read of RGDIR found no records (PERNR &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

• Message number: 020

• Message text: Read of RGDIR found no records (PERNR &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_HER020 - Read of RGDIR found no records (PERNR &1) ?

  The SAP error message HRPSGB_HER020 indicates that a read operation on the RGDIR (the table that stores personnel data) did not find any records for the specified personnel number (PERNR). This can occur in various scenarios, particularly in Human Resources (HR) modules.
  Cause:
  
  Personnel Number Does Not Exist: The specified personnel number (PERNR) may not exist in the RGDIR table.
  Data Deletion: The records for the specified personnel number may have been deleted or archived.
  Incorrect Personnel Number: There may be a typo or error in the personnel number being queried.
  Authorization Issues: The user may not have the necessary authorizations to view the records for the specified personnel number.
  Incorrect Infotype: The infotype being accessed may not be correctly set up or may not correspond to the personnel number.
  
  Solution:
  
  Verify Personnel Number: Check if the personnel number entered is correct. You can do this by searching for the personnel number in the relevant HR transaction (e.g., PA20 or PA30).
  Check Data Existence: Use transaction codes like SE16 or SE11 to directly check the RGDIR table for the existence of records for the specified personnel number.
  Review Deletion/Archiving: If the records were deleted or archived, you may need to restore them from an archive or check with your HR data management team.
  Authorization Check: Ensure that the user has the necessary authorizations to access the personnel data. This can be checked in transaction SU53 or by consulting with your security team.
  Infotype Configuration: Ensure that the infotype being accessed is correctly configured and that it corresponds to the personnel number in question.
  
  Related Information:
  
  Transaction Codes: 
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  SE16: Data Browser
  SE11: Data Dictionary
  
  
  Tables: 
  
  RGDIR: Personnel Data Directory
  PA0001: Organizational Assignment
  PA0002: Personal Data
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.