How To Fix HRPSGB_HER015 - The National Insurance Number is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

  • Message number: 015

  • Message text: The National Insurance Number is missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPSGB_HER015 - The National Insurance Number is missing ?

    The SAP error message HRPSGB_HER015, which indicates that "The National Insurance Number is missing," typically occurs in the context of employee data management within the SAP Human Capital Management (HCM) module, particularly in the UK payroll processing.

    Cause:

    The error is triggered when an employee's National Insurance Number (NIN) is not entered or is missing in the system. The National Insurance Number is a unique identifier used in the UK for social security purposes, and it is essential for processing payroll and ensuring that the correct contributions are made.

    Solution:

    To resolve this error, you should take the following steps:

    1. Check Employee Data:

      • Navigate to the employee's master data in SAP (usually through transaction code PA30).
      • Verify if the National Insurance Number is entered in the relevant infotype (typically Infotype 0002 - Personal Data).
    2. Enter the National Insurance Number:

      • If the NIN is missing, enter the correct National Insurance Number in the appropriate field.
      • Ensure that the format of the NIN is correct (e.g., two prefix letters, six digits, and a suffix letter).
    3. Save Changes:

      • After entering the NIN, save the changes to the employee's record.
    4. Re-run Payroll:

      • Once the NIN is entered, you can re-run the payroll process to see if the error persists.
    5. Check for Other Issues:

      • If the error continues, check for any other related data that might be missing or incorrect, such as employee status or other personal information.

    Related Information:

    • Infotypes: Familiarize yourself with the relevant infotypes in SAP HCM, especially Infotype 0002 (Personal Data) and Infotype 0006 (Addresses), as they may contain related information.
    • National Insurance Number Format: Ensure that the NIN is entered in the correct format to avoid validation errors.
    • User Authorizations: Ensure that you have the necessary permissions to edit employee data in SAP.
    • Documentation: Refer to SAP documentation or your organization's SAP support team for specific guidelines related to employee data management and payroll processing.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP HCM for further assistance.

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