How To Fix HRPSGB221 - Dequeue operation NOT performed for the Employee.Check Transaction - PA30

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB - HR PS Great Britain

• Message number: 221

• Message text: Dequeue operation NOT performed for the Employee.Check Transaction - PA30

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB221 - Dequeue operation NOT performed for the Employee.Check Transaction - PA30 ?

  The SAP error message HRPSGB221 indicates that a dequeue operation was not performed for an employee record when trying to access transaction PA30 (Maintain HR Master Data). This typically occurs when there is a lock on the employee record, preventing the system from performing the necessary operations.
  Cause:
  
  Record Locking: The employee record may be locked by another user or process. This can happen if another user is currently editing the record or if a previous session did not release the lock properly.
  Database Issues: There may be issues with the database that prevent the dequeue operation from being executed.
  Authorization Issues: The user may not have the necessary authorizations to perform the dequeue operation.
  System Errors: There could be underlying system errors or inconsistencies that are causing the dequeue operation to fail.
  
  Solution:
  
  
  Check for Locks: 
  
  Use transaction code SM12 to check for any locks on the employee record. If you find a lock that is not being used, you can delete it (if you have the necessary authorizations).
  
  
  
  Wait and Retry: If another user is editing the record, you may need to wait until they finish and then try again.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to perform the operation. You may need to contact your SAP security team if you suspect authorization issues.
  
  
  System Restart: In some cases, a system restart may be necessary to clear any lingering locks or issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  SM12: Display and Delete Locks
  SM21: System Log
  SU53: Display Authorization Check
  
  
  
  Documentation: Review the SAP Help Portal for documentation related to HR master data management and locking mechanisms.
  
  
  User Forums: Consider checking SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to diagnose and resolve the HRPSGB221 error in SAP.