How To Fix HRPIQ00ACWORK004 - Enter cancellation reason only for cancelled bookings

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ00ACWORK - Academic Work - Function Modules and Interface

• Message number: 004

• Message text: Enter cancellation reason only for cancelled bookings

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ00ACWORK004 - Enter cancellation reason only for cancelled bookings ?

  The SAP error message HRPIQ00ACWORK004 typically occurs in the context of the SAP HR (Human Resources) module, particularly when dealing with bookings or reservations in the context of employee training, events, or similar activities. This error indicates that a cancellation reason has been entered for a booking that is not in a cancelled state, which is not allowed.
  Cause:
  The error arises when a user attempts to enter a cancellation reason for a booking that is still active or has not been cancelled. The system expects a cancellation reason to be provided only when a booking is actually cancelled.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Booking Status: Verify the status of the booking you are trying to modify. Ensure that it is indeed in a cancelled state before attempting to enter a cancellation reason.
  
  
  Cancel the Booking: If the booking is still active and you intend to cancel it, proceed to cancel the booking first. After the booking is cancelled, you can then enter the cancellation reason.
  
  
  Remove Cancellation Reason: If the booking is active and you mistakenly entered a cancellation reason, simply remove the cancellation reason field or leave it blank.
  
  
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or user manuals related to the HR module for guidance on handling bookings and cancellations.
  
  
  Contact Support: If the issue persists or if you believe there is a system error, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Training: Ensure that users are trained on the correct procedures for handling bookings and cancellations to prevent similar errors in the future.
  System Configuration: Sometimes, the configuration settings in the SAP system can affect how bookings and cancellations are processed. Ensure that these settings are correctly configured according to your organization's policies.
  
  By following these steps, you should be able to resolve the HRPIQ00ACWORK004 error and manage bookings and cancellations effectively within the SAP system.