How To Fix HRPIQ000_GB123 - An open normal comment exists

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ000_GB -

• Message number: 123

• Message text: An open normal comment exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ000_GB123 - An open normal comment exists ?

  The SAP error message HRPIQ000_GB123 ("An open normal comment exists") typically occurs in the context of the SAP HR (Human Resources) module, particularly when dealing with personnel administration or employee records. This error indicates that there is an open comment or note associated with a personnel record that needs to be addressed before proceeding with certain actions, such as saving or processing data.
  Cause:
  
  Open Comments: The primary cause of this error is the existence of an open normal comment in the system. This could be a comment that has not been resolved or closed, which is preventing further actions on the personnel record.
  Data Integrity: The system enforces data integrity rules, and open comments may indicate that there are unresolved issues or pending actions that need to be addressed.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check for Open Comments:
  
  Navigate to the relevant personnel record in the SAP system.
  Look for any comments or notes that are marked as open. This can usually be found in the infotype related to comments or notes (e.g., Infotype 0000 or 0001).
  
  
  
  Review and Address Comments:
  
  Review the content of the open comments to understand the issue.
  If the comment is no longer relevant, you may have the option to delete or close it.
  If the comment requires action, take the necessary steps to resolve the issue mentioned in the comment.
  
  
  
  Close the Comment:
  
  Once the issue is resolved, ensure that the comment is marked as closed or resolved in the system.
  
  
  
  Retry the Action:
  
  After addressing the open comment, attempt to perform the action that previously triggered the error again.
  
  
  
  Related Information:
  
  User Permissions: Ensure that you have the necessary permissions to view and modify comments in the personnel records.
  Documentation: Refer to SAP documentation or user manuals for specific instructions on handling comments in the HR module.
  Consult with HR Team: If you are unsure about the nature of the comment or how to resolve it, consult with your HR team or the person responsible for maintaining personnel records.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or technical support for further assistance.