How To Fix HRPFD00839 - The system did not save the data (cancellation or error)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPFD00 - HR-PF: International Pension Fund

  • Message number: 839

  • Message text: The system did not save the data (cancellation or error)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPFD00839 - The system did not save the data (cancellation or error) ?

    The SAP error message HRPFD00839, which states "The system did not save the data (cancellation or error)," typically occurs in the context of HR (Human Resources) data processing, particularly when dealing with infotypes or personnel actions. This error can arise due to various reasons, and understanding the cause is crucial for finding a solution.

    Possible Causes:

    1. Data Validation Errors: The data being entered may not meet the required validation rules. This could include missing mandatory fields, incorrect data formats, or values that do not comply with business rules.

    2. Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to a cancellation of the data save operation.

    3. System Configuration Issues: There may be configuration settings in the system that prevent the saving of data, such as incorrect infotype settings or missing customizing entries.

    4. Database Locking: If another user or process is currently accessing the same data, it may lead to a lock situation, preventing the save operation.

    5. Technical Errors: There could be underlying technical issues, such as problems with the database connection or system performance issues.

    Solutions:

    1. Check Data Input: Review the data being entered for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly.

    2. Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user's roles and authorizations in the system.

    3. Consult Configuration Settings: Work with your SAP HR configuration team to ensure that the infotype settings and other related configurations are correct.

    4. Check for Locks: Use transaction codes like SM12 to check for any locks on the database that may be preventing the save operation. If locks are found, coordinate with the relevant users to resolve the issue.

    5. Review System Logs: Check the system logs (transaction codes SM21 or SLG1) for any error messages or warnings that could provide more context about the issue.

    6. Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical problems.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and SM12 (Display and Delete Locks).
    • SAP Notes: Search for SAP Notes related to HRPFD00839 in the SAP Support Portal, as there may be specific patches or updates that address this error.
    • Documentation: Review SAP documentation and user guides related to HR data management for best practices and troubleshooting tips.

    By systematically addressing these areas, you should be able to identify the cause of the HRPFD00839 error and implement an appropriate solution.

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