How To Fix HRPFD00702 - BVG-Old age credit cannot be determined (no postings found)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPFD00 - HR-PF: International Pension Fund

• Message number: 702

• Message text: BVG-Old age credit cannot be determined (no postings found)

What causes this issue?

No postings were found in the employee's account, therefore no value
can be determined for the BVG old-age credit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the employee has an account and that it contains this posting.
If this is the case, a system error has occurred. Notify your system
administrator.

Procedure for System Administrators

Check in the applicable processing schedule that the postings are
imported at the beginning of the PC action with the operation "Append
to account lists".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPFD00702 - BVG-Old age credit cannot be determined (no postings found) ?

  The SAP error message HRPFD00702, which states "BVG-Old age credit cannot be determined (no postings found)," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with pension fund calculations or benefits administration. This error indicates that the system is unable to determine the old-age credit for an employee because there are no relevant postings found in the system.
  Causes:
  
  Missing Payroll Data: The most common cause is that there are no payroll postings for the employee in the relevant period. This could happen if the employee has not been processed in payroll for that period.
  Incorrect Configuration: There may be issues with the configuration of the pension plan or the related infotypes (e.g., infotype 0580 for pension plan data).
  Data Entry Errors: There could be missing or incorrect entries in the employee's master data or infotypes that are required for the calculation.
  Time Management Issues: If the employee has not been assigned to a work schedule or if there are issues with time management data, this could lead to missing payroll postings.
  Retroactive Accounting: If there are retroactive changes that have not been processed correctly, it may lead to missing postings.
  
  Solutions:
  
  Check Payroll Processing: Ensure that the employee has been processed in payroll for the relevant period. If not, run the payroll for that period.
  Review Infotypes: Check the relevant infotypes (e.g., 0580, 0008, 0014) to ensure that all necessary data is correctly entered and complete.
  Verify Configuration: Review the configuration settings for the pension plan in the SAP system to ensure they are set up correctly.
  Check Time Management Data: Ensure that the employee has a valid work schedule and that time management data is correctly maintained.
  Run Retroactive Accounting: If there have been changes to the employee's data, ensure that retroactive accounting is run to update any missing postings.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may help in troubleshooting.
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting production data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP HCM for further assistance.