How To Fix HRPBSUS276 - Employee &1 is inactive and therefore cannot receive the return

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 276

• Message text: Employee &1 is inactive and therefore cannot receive the return

What causes this issue?

Four employment statuses are defined in the system within the
<LS>Actions</> infotype (0000), namely:
0 - <ZH>Withdrawn</> - The employee has departed the organization.
1 - <ZH>Inactive</> - The employee is inactive, but remains with the
organization.
2 - <ZH>Retiree</> - The employee is retired, but remains with the
organization.
3 - <ZH>Active</>- The employee is actively working for the
organization.
If an unused balance exists for a donation from another employee, then
the system, by default, will return this balance (or portion thereof) to
<ZH>Active</> employees and forfeit this balance (or portion thereof)
for <ZH>Withdrawn</> or <ZH>Retiree</> employees. For <ZH>Inactive</>
employees, the system responds to the configuration that has been
performed for the corresponding absence pool.

System Response

The absence pool at hand has been configured such that the system will
forfeit unused balances (or portions thereof) for <ZH>Inactive</>
employees, rather than return these balances to the absence quota.
Because the employment status of employee &V1& is inactive, the employee
is ineligible to receive the return. Therefore, the system will forfeit
the return instead.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSUS276 - Employee &1 is inactive and therefore cannot receive the return ?

  The SAP error message HRPBSUS276 indicates that an employee is inactive and therefore cannot receive a return, typically in the context of payroll or benefits processing. This error usually arises when trying to process payroll or benefits for an employee who is not currently active in the system.
  Cause:
  
  Employee Status: The employee's status in the system is set to inactive. This could be due to various reasons such as termination, leave of absence, or other administrative actions.
  Date Range: The processing date may fall outside the active employment period of the employee.
  Master Data Issues: There may be issues with the employee's master data that need to be corrected.
  
  Solution:
  
  
  Check Employee Status: 
  
  Go to the employee's master data (transaction code PA20 or PA30) and check the employee's status. If the employee is inactive, you may need to reactivate them if appropriate.
  
  
  
  Review Employment Period:
  
  Ensure that the processing date falls within the employee's active employment period. If the employee is on leave, check if the leave is properly recorded and if the employee should still be considered for processing.
  
  
  
  Correct Master Data:
  
  If there are discrepancies in the employee's master data, correct them. This may involve updating the employee's status, employment dates, or other relevant information.
  
  
  
  Consult with HR:
  
  If you are unsure about the employee's status or the implications of reactivating them, consult with your HR department for guidance.
  
  
  
  Check for Related Configuration:
  
  Ensure that the configuration settings in the HR module are correctly set up to handle inactive employees, especially if there are specific rules regarding payroll or benefits processing.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions).
  Documentation: Review SAP documentation or help files related to employee status and payroll processing for further insights.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.