How To Fix HRPBSUS272 - Return data cannot be changed or deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 272

• Message text: Return data cannot be changed or deleted

What causes this issue?

You have attempted to change or delete data for a return that the system
has already completed. However, once the return is complete, you can no
longer delete or change the data that relates to it.
For time administrators, donation returns often appear complicated,
especially when the system must complete a donation return by
distributing the employee's unused balance among multiple donors.
Because of this process, once a donation return is complete, the system
returns the appropriate portion of the unused balance to each donor's
absence quota; the donor(s), in turn, can use this quota immediately.
However, because this quota can be used immediately, any attempt to
alter the return can cause application data inconsistencies, since some
donors may already have used the returned leave.

System Response

To avoid such inconsistencies, the system does not permit users to
change, retract or delete a return that has already been completed.

How to fix this error?

If you nonetheless wish to change or delete this infotype data, then you
must manually adjust the absence quota of <ZH>every</> employee involved
in this transaction. The manual adjustment of employee absence quotas,
in turn, requires an extensive knowledge of SAP Time Management and
other absence quota infotypes - for example, the <ZK>Absence Quotas</>
infotype (2006), the <ZK>Quota Corrections</> infotype (2013), and the
<ZK>Time Quota Compensation</> infotype (0416).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSUS272 - Return data cannot be changed or deleted ?

  The SAP error message HRPBSUS272, which states "Return data cannot be changed or deleted," typically occurs in the context of payroll processing or when dealing with return data in the SAP Human Capital Management (HCM) module. This error indicates that the system is preventing changes or deletions to certain payroll return data that has already been processed or finalized.
  Cause:
  
  Finalized Payroll: The return data may be associated with a payroll period that has already been finalized. Once payroll is completed and posted, changes to the return data are generally restricted to maintain data integrity.
  Authorization Issues: The user may not have the necessary authorizations to modify or delete the return data.
  Data Locking: The data might be locked due to ongoing processes or transactions that are dependent on the return data.
  Configuration Settings: Certain configuration settings in the SAP system may restrict changes to return data after a specific point in the payroll process.
  
  Solution:
  
  Check Payroll Status: Verify if the payroll period is finalized. If it is, you may need to reverse the payroll or make adjustments in the next payroll period.
  Authorization Check: Ensure that the user has the appropriate authorizations to modify or delete return data. This may involve checking user roles and permissions in the SAP system.
  Unlock Data: If the data is locked, identify the process that is causing the lock and resolve it. This may involve consulting with your SAP Basis team or checking for any ongoing batch jobs.
  Consult Configuration: Review the configuration settings related to payroll processing and return data management. Adjustments may be needed if the settings are too restrictive.
  Use Correct Transaction: Ensure that you are using the correct transaction code or process to make changes to the return data. Sometimes, specific transactions are designed for adjustments.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP HCM documentation for detailed information on payroll processing and return data management.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the HRPBSUS272 error and implement a suitable solution.