How To Fix HRPBSUS204 - Visa record does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 204

• Message text: Visa record does not exist

The individual has I-94 records in the system but no visa information
in corresponding.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSUS204 - Visa record does not exist ?

  The SAP error message HRPBSUS204, which states "Visa record does not exist," typically occurs in the context of managing employee data related to visas and work permits in the SAP Human Resources (HR) module, particularly in the US Payroll (HR-PBS-US) component. This error indicates that the system is unable to find a visa record for an employee when it is required for processing payroll or other HR-related functions.
  Causes:
  
  Missing Visa Data: The employee may not have any visa records entered in the system.
  Incorrect Employee Data: The employee's data may not be correctly maintained, leading to the system not being able to find the relevant visa information.
  Configuration Issues: There may be issues with the configuration of the visa management module in SAP.
  Data Migration Issues: If data was migrated from another system, visa records may not have been transferred correctly.
  
  Solutions:
  
  
  Check Employee Visa Records:
  
  Navigate to the employee's master data (using transaction code PA30).
  Check if the visa information is correctly entered under the relevant infotype (usually Infotype 2001 for Work Permit/Visa).
  If no records exist, you will need to create a new visa record for the employee.
  
  
  
  Maintain Correct Data:
  
  Ensure that all required fields for the visa record are filled out correctly.
  Verify that the employee's personal data is complete and accurate.
  
  
  
  Configuration Review:
  
  If you have access, review the configuration settings for the visa management in the SAP system to ensure that everything is set up correctly.
  Consult with your SAP HR functional consultant if you suspect configuration issues.
  
  
  
  Data Migration Check:
  
  If the error occurred after a data migration, verify that the visa records were included in the migration process.
  If necessary, re-import or manually enter the missing visa records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to HR-PBS-US for any specific guidelines or troubleshooting steps related to visa records.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Infotype 2001: This infotype is used to manage work permits and visa information in SAP HR.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for managing employee records.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the HRPBSUS204 error and ensure that the necessary visa records are in place for your employees.