How To Fix HRPBSUS013 - Employee rejected. Gender cannot be determined.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 013

• Message text: Employee rejected. Gender cannot be determined.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSUS013 - Employee rejected. Gender cannot be determined. ?

  The SAP error message HRPBSUS013 ("Employee rejected. Gender cannot be determined.") typically occurs in the context of employee data management within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to determine the gender of an employee based on the data provided.
  Cause:
  
  Missing Data: The employee's gender field may be empty or not filled out correctly in the employee master data.
  Incorrect Data Format: The gender field may contain invalid values or formats that the system cannot interpret.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from determining the gender, such as conflicting information in related fields.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Navigate to the employee's master data record in SAP.
  Ensure that the gender field is filled out correctly (e.g., "M" for Male, "F" for Female, or any other valid codes defined in your system).
  
  
  
  Correct Data Entry:
  
  If the gender field is empty or contains an invalid value, update it with the correct information.
  Ensure that the data entry follows the expected format and values as defined in your organization's configuration.
  
  
  
  Review Related Fields:
  
  Check if there are any related fields that might affect the gender determination, such as marital status or titles, and ensure they are consistent.
  
  
  
  Data Validation:
  
  Run data validation checks to identify any other potential issues in the employee records that could lead to similar errors.
  
  
  
  Consult Documentation:
  
  Refer to your organization's SAP documentation or guidelines for handling employee data to ensure compliance with data entry standards.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user making the changes has the necessary authorizations to update employee master data.
  Training: Consider providing training for HR personnel on proper data entry practices to minimize the occurrence of such errors in the future.
  
  By addressing the underlying data issues and ensuring proper data entry practices, you should be able to resolve the HRPBSUS013 error effectively.