How To Fix HRPBSUS005 - Employee rejected. Annual salary cannot be determined.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 005

• Message text: Employee rejected. Annual salary cannot be determined.

The annual salary of the selected employee cannot be determined.
Please check employee master data and adjust salary data accordingly.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSUS005 - Employee rejected. Annual salary cannot be determined. ?

  The SAP error message HRPBSUS005, which states "Employee rejected. Annual salary cannot be determined," typically occurs in the context of payroll processing or employee data management within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to calculate or retrieve the annual salary for a specific employee, which can be due to several reasons.
  Causes:
  
  Missing or Incomplete Data: The employee's master data may be incomplete or missing critical information such as salary details, pay scale, or employment status.
  Incorrect Configuration: There may be issues with the configuration of the payroll schema or the infotypes related to salary and compensation.
  Data Entry Errors: Errors in data entry, such as incorrect dates or values in the employee's infotypes (e.g., infotype 0008 for basic pay).
  Employee Status: The employee may be in a status that does not allow for salary calculations (e.g., inactive, terminated).
  Collective Agreements: If the employee is covered by a collective agreement, the system may not be able to determine the salary due to missing or incorrect agreement data.
  
  Solutions:
  
  Check Employee Master Data: Review the employee's master data in the SAP system. Ensure that all relevant infotypes (especially infotype 0008 for basic pay) are correctly filled out and up to date.
  Review Payroll Configuration: Check the payroll configuration settings to ensure that they are set up correctly for the employee's pay group and collective agreements.
  Validate Data Entry: Look for any data entry errors in the employee's records. Correct any discrepancies found in the infotypes.
  Employee Status Verification: Ensure that the employee is in an active status that allows for payroll processing. If the employee is inactive or terminated, the system may not be able to calculate the salary.
  Run Payroll Simulation: If applicable, run a payroll simulation to identify any issues in the payroll calculation process that may be causing the error.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes such as 0000 (Actions), 0001 (Organizational Assignment), and 0008 (Basic Pay) as they are crucial for payroll processing.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  User Roles and Authorizations: Ensure that the user processing payroll has the necessary authorizations to access and modify employee data.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.