How To Fix HRPBSSG852 - RPUPBSR8: Unable to determine the Qualifying Service Period of employee

HRPBSSG852 - Overview

• Message type: E = Error

• Message class: HRPBSSG - Message Class For Public Sector(Singapore)

• Message number: 852

• Message text: RPUPBSR8: Unable to determine the Qualifying Service Period of employee

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSG852 - RPUPBSR8: Unable to determine the Qualifying Service Period of employee ?

  The SAP error message HRPBSSG852, specifically "RPUPBSR8: Unable to determine the Qualifying Service Period of employee," typically occurs in the context of payroll processing or employee service calculations within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to calculate or retrieve the qualifying service period for an employee, which is often necessary for various HR processes, such as benefits eligibility, retirement calculations, or severance pay.
  Causes:
  
  Missing or Incomplete Data: The employee's master data may be incomplete or missing key information, such as employment start date, end date, or other relevant service records.
  Incorrect Configuration: The configuration settings for the service period calculation may not be set up correctly in the system.
  Data Consistency Issues: There may be inconsistencies in the employee's records, such as overlapping employment periods or incorrect infotype entries.
  Authorization Issues: The user executing the payroll run may not have the necessary authorizations to access