How To Fix HRPBSSG620 - Reason codes are not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSG - Message Class For Public Sector(Singapore)

• Message number: 620

• Message text: Reason codes are not unique

Self-Explanatory Message

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• What is the cause and solution for SAP error message HRPBSSG620 - Reason codes are not unique ?

  The SAP error message HRPBSSG620, which states "Reason codes are not unique," typically occurs in the context of HR (Human Resources) processes, particularly when dealing with absence management or time management functionalities. This error indicates that there are multiple entries for reason codes that are not uniquely identifiable, which can lead to confusion in processing.
  Cause:
  
  Duplicate Reason Codes: The most common cause of this error is the presence of duplicate reason codes in the system. This can happen if reason codes are not properly defined or if there are multiple entries with the same identifier.
  Configuration Issues: Incorrect configuration in the absence or time management settings can lead to this error. This includes settings in the infotype for absence types or time types.
  Data Migration Issues: If data has been migrated from another system, it is possible that duplicates were introduced during the migration process.
  
  Solution:
  
  
  Check for Duplicates:
  
  Go to the relevant configuration area in SAP (usually in the SPRO transaction) and check the reason codes defined for absences or time management.
  Ensure that each reason code is unique and does not have duplicates.
  
  
  
  Modify or Delete Duplicates:
  
  If duplicates are found, you can either modify them to ensure uniqueness or delete the unnecessary duplicates.
  Make sure to check the usage of these reason codes in existing records before deletion.
  
  
  
  Review Configuration:
  
  Review the configuration settings for absence types and ensure that they are set up correctly without overlaps or duplicates.
  Check the infotype settings (e.g., infotype 2001 for absences) to ensure that the reason codes are correctly assigned.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the HR data to identify any inconsistencies that may lead to this error.
  Use transaction codes like PA30 or PA20 to review employee records and ensure that the reason codes are correctly assigned.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to HR configuration and reason codes for any specific guidelines or updates that may address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking for duplicates and reviewing configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SPRO (SAP Project Reference Object) for configuration.
  Infotypes: Understand the relevant infotypes related to absences (e.g., Infotype 2001 for Absences) and how they interact with reason codes.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the HRPBSSG620 error and ensure that your reason codes are unique and correctly configured.