How To Fix HRPBSSG612 - Cannot enter both amount and percentage

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSG - Message Class For Public Sector(Singapore)

• Message number: 612

• Message text: Cannot enter both amount and percentage

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSG612 - Cannot enter both amount and percentage ?

  The SAP error message HRPBSSG612 indicates that there is an issue with the input of both an amount and a percentage in a specific field where only one of them is allowed. This error typically occurs in the context of payroll or compensation management within the SAP HR module.
  Cause:
  The error arises when a user attempts to enter both a monetary amount and a percentage in a field that is designed to accept only one of these values. For example, in a compensation adjustment screen, you might have fields for entering a salary increase as either a fixed amount (e.g., $5000) or a percentage (e.g., 5%), but not both at the same time.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review Input Fields: Check the fields where you are entering data. Ensure that you are only entering either an amount or a percentage, but not both.
  
  
  Clear Unnecessary Fields: If you have mistakenly entered values in both fields, clear one of them. Decide whether you want to specify the increase as a fixed amount or a percentage and remove the other entry.
  
  
  Validation: After making the necessary adjustments, validate the entries to ensure that the error does not reoccur.
  
  
  Consult Documentation: If you are unsure about the correct usage of the fields, refer to the SAP documentation or user guides related to the specific transaction or module you are working with.
  
  
  User Training: If this error is common among multiple users, consider providing training or guidance on how to properly enter data in the system to avoid similar issues in the future.
  
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to payroll processing, such as PA30 (Maintain HR Master Data) or PC00_MXX_CALC (Payroll Calculation).
  SAP Notes: Check SAP Notes for any updates or patches related to this error message, as there may be specific fixes or enhancements provided by SAP.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  By ensuring that only one type of value (amount or percentage) is entered in the relevant fields, you should be able to resolve the HRPBSSG612 error effectively.