How To Fix HRPBSSG604 - Withheld increment doesn't exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSG - Message Class For Public Sector(Singapore)

• Message number: 604

• Message text: Withheld increment doesn't exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSG604 - Withheld increment doesn't exist ?

  The SAP error message HRPBSSG604, which states "Withheld increment doesn't exist," typically occurs in the context of payroll processing or personnel administration within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to find a record of a withheld increment for the employee in question.
  Cause:
  
  Missing Data: The most common cause is that the employee does not have any withheld increment data recorded in the system. This could be due to a lack of configuration or data entry.
  Incorrect Configuration: The payroll or personnel administration configuration may not be set up correctly to handle increments or withheld increments.
  Timing Issues: The error may occur if the payroll period is not correctly defined or if the employee's data has not been updated in time for the payroll run.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or process the withheld increment data.
  
  Solution:
  
  Check Employee Data: Verify that the employee has the necessary data entered in their personnel file. This includes checking the infotype (IT) related to increments (e.g., IT 0008 for basic pay).
  Review Configuration: Ensure that the configuration for withheld increments is correctly set up in the system. This may involve checking the payroll schema and rules related to increments.
  Update Records: If the employee is supposed to have a withheld increment, ensure that the relevant records are created and saved in the system.
  Run Payroll Simulation: If applicable, run a payroll simulation to see if the error persists and to identify any other potential issues.
  Check Authorization: Ensure that the user processing the payroll has the necessary authorizations to access and modify the relevant data.
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes that deal with increments and payroll, such as IT 0008 (Basic Pay) and IT 0014 (Recurring Payments/Deductions).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to payroll processing and personnel administration for best practices and troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRPBSSG604 error message.