How To Fix HRPBSSA087 - Infotype 0000 Record not found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSA -

• Message number: 087

• Message text: Infotype 0000 Record not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSA087 - Infotype 0000 Record not found ?

  The SAP error message HRPBSSA087, which states "Infotype 0000 Record not found," typically occurs in the Human Resources (HR) module when trying to access or manipulate an employee's data in Infotype 0000 (Actions). This infotype is crucial for managing employee actions such as hiring, termination, and other personnel changes.
  Cause:
  
  Missing Data: The employee record you are trying to access does not exist in the system. This could be due to the employee not being created yet or the record being deleted.
  Incorrect Personnel Number: The personnel number you are using may be incorrect or does not correspond to an existing employee.
  Authorization Issues: The user may not have the necessary authorizations to view or edit the employee's data.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the system from retrieving the record.
  
  Solution:
  
  Verify Personnel Number: Ensure that the personnel number you are using is correct. You can check this by using transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to see if the employee exists.
  Check Infotype Records: Use transaction PA30 to check if there are any records for Infotype 0000 for the specified personnel number. If there are no records, you may need to create a new employee record.
  Create Employee Record: If the employee does not exist, you can create a new record using transaction PA40 (Personnel Actions) or PA30 (Maintain HR Master Data).
  Authorization Check: Ensure that you have the necessary authorizations to access the employee's data. You may need to contact your SAP security administrator to verify your access rights.
  Data Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis or HR support team to resolve any underlying database issues.
  
  Related Information:
  
  Infotype 0000: This infotype is used to manage employee actions and is essential for maintaining the employee's master data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 for managing HR data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address your issue.
  Documentation: Review SAP documentation or training materials related to HR master data management for further insights into handling employee records.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.