How To Fix HRPBSSA056 - Mandate allowance is not eligible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSA -

• Message number: 056

• Message text: Mandate allowance is not eligible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSA056 - Mandate allowance is not eligible ?

  The SAP error message HRPBSSA056, which states "Mandate allowance is not eligible," typically occurs in the context of payroll processing or employee benefits management within the SAP Human Capital Management (HCM) module. This error indicates that a specific allowance or benefit mandate for an employee is not eligible for processing, which can be due to various reasons.
  Causes:
  
  
  Eligibility Criteria Not Met: The employee may not meet the eligibility criteria for the specific allowance or benefit mandate. This could be due to factors such as employment status, length of service, or other predefined conditions.
  
  
  Incorrect Configuration: The configuration settings for the allowance or benefit may not be set up correctly in the system. This includes settings related to eligibility rules, calculation rules, or the specific mandate itself.
  
  
  Missing Master Data: Required master data for the employee, such as personal information, employment details, or payroll information, may be incomplete or incorrect.
  
  
  Time Constraints: The allowance may only be applicable during certain periods, and if the current date falls outside of this range, the system will flag it as ineligible.
  
  
  Changes in Legislation: Changes in labor laws or company policies may affect the eligibility of certain allowances or benefits.
  
  
  Solutions:
  
  
  Review Eligibility Criteria: Check the eligibility criteria for the specific allowance or benefit mandate. Ensure that the employee meets all necessary conditions.
  
  
  Check Configuration Settings: Review the configuration settings in the SAP system for the allowance or benefit. Ensure that all rules and parameters are correctly defined.
  
  
  Update Master Data: Verify and update the employee's master data to ensure that all required information is complete and accurate.
  
  
  Check Time Periods: Confirm that the current date falls within the eligible time frame for the allowance or benefit. If not, adjust the payroll period or wait until the eligibility period is active.
  
  
  Consult Documentation: Review any relevant documentation or guidelines related to the specific allowance or benefit to ensure compliance with current policies and regulations.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP HCM team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Manuals: Refer to user manuals or guides related to payroll processing and benefits management in SAP HCM for more detailed information on allowances and mandates.
  Training Resources: Consider training sessions or workshops on SAP HCM to better understand the configuration and management of employee benefits and allowances.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.