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Message type: E = Error
Message class: HRPBSPT_PBPS - Messages for Portugal Public Sector
Message number: 316
Message text: No residence found
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HRPBSPT_PBPS316
- No residence found ?The SAP error message HRPBSPT_PBPS316: No residence found typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee data and residence information. This error indicates that the system could not find a valid residence address for the employee in question.
Causes:
- Missing Residence Data: The employee's master data may not have a residence address entered or it may be incomplete.
- Incorrect Data Entry: There may be errors in the data entry for the residence information, such as incorrect country codes or invalid address formats.
- Data Consistency Issues: There may be inconsistencies in the data between different infotypes (e.g., infotype 0006 for addresses).
- Configuration Issues: The system configuration may not be set up correctly to handle residence data for certain employee types or organizational units.
Solutions:
Check Employee Master Data:
- Go to the employee's master data (transaction code PA30).
- Check infotype 0006 (Addresses) to ensure that a valid residence address is entered.
- Ensure that the address is complete and correctly formatted.
Correct Data Entry:
- If there are errors in the address, correct them. Ensure that all required fields are filled out correctly, including street, city, postal code, and country.
Review Data Consistency:
- Check for any inconsistencies in the employee's data across different infotypes. Ensure that the residence information is consistent with other related data.
Configuration Review:
- If the issue persists, consult with your SAP HCM configuration team to ensure that the system is set up correctly to handle residence data.
- Check if there are any specific country settings or configurations that need to be adjusted.
Testing:
- After making corrections, test the changes by trying to execute the process that generated the error again.
Related Information:
If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.
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