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Message type: E = Error
Message class: HRPBSPT_PBPS - Messages for Portugal Public Sector
Message number: 302
Message text: No personal data found
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HRPBSPT_PBPS302
- No personal data found ?The SAP error message HRPBSPT_PBPS302: No personal data found typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee data or personnel administration. This error indicates that the system could not find any personal data for the specified employee or personnel number.
Causes:
- Incorrect Personnel Number: The personnel number entered may be incorrect or does not exist in the system.
- Data Not Maintained: The personal data for the employee may not have been maintained or saved in the system.
- Data Deletion: The employee's personal data may have been deleted or archived.
- Authorization Issues: The user may not have the necessary authorizations to view the personal data of the employee.
- System Configuration: There may be issues with the configuration of the HCM module or the specific infotype being accessed.
Solutions:
- Verify Personnel Number: Check the personnel number you are using to ensure it is correct. You can do this by searching for the employee in the system.
- Check Data Maintenance: Ensure that the personal data for the employee has been properly maintained in the relevant infotypes (e.g., Infotype 0002 for personal data).
- Review Deletion/Archiving: Check if the employee's data has been deleted or archived. If it has been archived, you may need to restore it or access it through the archive.
- Authorization Check: Ensure that you have the necessary authorizations to view the personal data. You may need to contact your system administrator to verify your access rights.
- Consult Configuration: If the issue persists, consult with your SAP HCM configuration team to ensure that the system is set up correctly and that there are no underlying issues with the infotypes or data retrieval processes.
Related Information:
If the problem continues after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.
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