How To Fix HRPBSMX0024 - Incorrect ISSSTE number. Check digit must be & .

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSMX0 - MX Public Sector

• Message number: 024

• Message text: Incorrect ISSSTE number. Check digit must be & .

What causes this issue?

The last digit of ISSSTE number entered is not valid.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSMX0024 - Incorrect ISSSTE number. Check digit must be & . ?

  The SAP error message HRPBSMX0024, which indicates an "Incorrect ISSSTE number. Check digit must be &," typically arises in the context of the Mexican social security system, specifically related to the ISSSTE (Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado) identification numbers. This error suggests that the ISSSTE number entered does not conform to the expected format or that the check digit (a digit used to verify the integrity of the number) is incorrect.
  Cause:
  
  Incorrect ISSSTE Number Format: The ISSSTE number may not be in the correct format or length.
  Invalid Check Digit: The check digit calculated from the other digits in the ISSSTE number does not match the expected value.
  Data Entry Error: There may have been a typographical error when entering the ISSSTE number.
  System Configuration Issues: There could be issues with the configuration of the SAP system that affect how ISSSTE numbers are validated.
  
  Solution:
  
  Verify the ISSSTE Number: Check the ISSSTE number for accuracy. Ensure that it is the correct number assigned to the employee and that it is entered without any typographical errors.
  Calculate the Check Digit: If you have access to the algorithm used to calculate the check digit for ISSSTE numbers, verify that the check digit is correct based on the other digits in the number.
  Consult Documentation: Refer to the official ISSSTE documentation or guidelines to ensure compliance with the expected format and rules for ISSSTE numbers.
  SAP Configuration Check: If the number appears to be correct, consult with your SAP administrator or technical team to check if there are any configuration issues or updates needed in the SAP system.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  ISSSTE Number Format: Familiarize yourself with the structure of the ISSSTE number, which typically includes a series of digits that may have specific meanings or checks associated with them.
  SAP HR Module: Understanding how the SAP HR module handles employee data, including social security numbers, can provide insights into potential issues.
  Legal Compliance: Ensure that your organization complies with local regulations regarding employee identification numbers and social security contributions.
  
  By following these steps, you should be able to resolve the HRPBSMX0024 error and ensure that the ISSSTE number is correctly validated in the SAP system.