How To Fix HRPBSMX0022 - ISSSTE number incomplete. It must have 11 digits.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSMX0 - MX Public Sector

• Message number: 022

• Message text: ISSSTE number incomplete. It must have 11 digits.

What causes this issue?

A complete ISSSTE number with 11 digits is required.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSMX0022 - ISSSTE number incomplete. It must have 11 digits. ?

  The SAP error message HRPBSMX0022, which indicates that the ISSSTE (Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado) number is incomplete and must have 11 digits, typically arises in the context of employee data management within the SAP HR module, particularly in the Mexican payroll system.
  Cause:
  
  Data Entry Error: The ISSSTE number may not have been entered correctly in the employee's master data. It could be missing digits or incorrectly formatted.
  System Configuration: The system may not be configured to accept the ISSSTE number format, or there may be validation rules that are not being met.
  Data Migration Issues: If data was migrated from another system, the ISSSTE numbers may not have been transferred correctly.
  
  Solution:
  
  
  Verify Employee Data: Check the employee's master data in the SAP system to ensure that the ISSSTE number is entered correctly. It should be exactly 11 digits long.
  
  Navigate to the employee's record (usually through transaction codes like PA30 or PA20).
  Look for the field where the ISSSTE number is stored and confirm its length and format.
  
  
  
  Correct the ISSSTE Number: If the number is incorrect or incomplete, update it to ensure it has 11 digits. This may involve:
  
  Adding leading zeros if the number is shorter than 11 digits.
  Ensuring that the number does not contain any invalid characters.
  
  
  
  Check Configuration: If the issue persists, consult with your SAP HR configuration team to ensure that the system settings for ISSSTE numbers are correct and that there are no additional validation rules that might be causing the error.
  
  
  Testing: After making corrections, test the payroll or relevant process again to ensure that the error no longer appears.
  
  
  Related Information:
  
  ISSSTE Number: The ISSSTE number is a unique identifier assigned to employees in Mexico for social security purposes. It is crucial for payroll processing and benefits administration.
  SAP HR Module: The Human Resources module in SAP is used for managing employee data, payroll, and compliance with local regulations.
  Documentation: Refer to SAP documentation or your organization's SAP support resources for specific guidance on handling employee data and resolving errors.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team or consult with an SAP expert who specializes in the HR module.