How To Fix HRPBSMX0020 - No clinics found for the employee's permanent address

HRPBSMX0020 - Overview

• Message type: E = Error

• Message class: HRPBSMX0 - MX Public Sector

• Message number: 020

• Message text: No clinics found for the employee's permanent address

What causes this issue?

The clinics that an employee is eligible for service are those in the
area where the employee resides. For this, the permanent address in
infotype 0006 is used. This message is brought about because there are

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

HRPBSMX0020 - Details

• The SAP error message HRPBSMX0020, which states "No clinics found for the employee's permanent address," typically occurs in the context of the SAP Human Resources module, particularly when dealing with employee benefits or health services. This error indicates that the system is unable to find any clinics associated with the employee's permanent address, which can hinder processes related to health services or benefits enrollment.
  
  Cause:
  
  Missing or Incorrect Address Information: The employee's permanent address may not be correctly entered in the system, or it may be incomplete.
  No Clinics Configured: There may not be any clinics configured in the system that correspond to the geographical area of the employee's permanent address.
  Data Synchronization Issues: There could be issues with data synchronization between different modules or systems, leading to missing clinic data.
  
  Configuration Issues: The configuration settings for clinics in the SAP system may not be set up correctly, or the mapping between addresses and clinics