How To Fix HRPBSMX0025 - Duplicate ISSSTE number with the employee number &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSMX0 - MX Public Sector

• Message number: 025

• Message text: Duplicate ISSSTE number with the employee number &

What causes this issue?

Another employee is using the same ISSSTE number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSMX0025 - Duplicate ISSSTE number with the employee number & ?

  The SAP error message HRPBSMX0025, which indicates a "Duplicate ISSSTE number with the employee number," typically arises in the context of managing employee records in the SAP Human Capital Management (HCM) module, particularly in the Mexican payroll context where ISSSTE (Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado) numbers are used for social security purposes.
  Cause:
  The error occurs when there is an attempt to enter or process an employee record that has an ISSSTE number that already exists in the system for another employee. This can happen due to:
  
  Data Entry Errors: An employee's ISSSTE number may have been entered incorrectly or duplicated during data entry.
  Data Migration Issues: If data was migrated from another system, duplicate records may have been created.
  Incorrect Configuration: The system may not be configured correctly to handle unique identifiers for employees.
  
  Solution:
  To resolve the HRPBSMX0025 error, you can take the following steps:
  
  
  Verify the ISSSTE Number: Check the ISSSTE number associated with the employee in question. Ensure that it is correct and does not match any other employee's ISSSTE number in the system.
  
  
  Check for Duplicates: Use transaction codes like SE16 or SE11 to query the relevant database tables (e.g., PA0001 for employee master data) to find any duplicate entries for the ISSSTE number.
  
  
  Correct the Data: If a duplicate is found, you will need to correct the data. This may involve:
  
  Updating the incorrect employee record with the correct ISSSTE number.
  Deleting or archiving the duplicate record if it is not needed.
  
  
  
  Consult with HR or Payroll Team: If you are unsure about how to proceed, consult with your HR or payroll team to ensure that any changes made are compliant with local regulations and company policies.
  
  
  System Configuration: If this issue is recurring, it may be necessary to review the system configuration to ensure that it enforces unique constraints on ISSSTE numbers.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to employee master data management and the handling of social security numbers in the Mexican payroll context.
  Training: Ensure that staff involved in data entry are trained on the importance of unique identifiers and the correct procedures for entering employee data.
  
  By following these steps, you should be able to resolve the HRPBSMX0025 error and prevent it from occurring in the future.