How To Fix HRPBSINPS_LOCALIZE685 - Approver's(&1, &2) Infotype-2 Data not found on &3. Mailing not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSINPS_LOCALIZE - Messages for India PS localization functionalities

• Message number: 685

• Message text: Approver's(&1, &2) Infotype-2 Data not found on &3. Mailing not possible.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSINPS_LOCALIZE685 - Approver's(&1, &2) Infotype-2 Data not found on &3. Mailing not possible. ?

  The SAP error message HRPBSINPS_LOCALIZE685 indicates that there is an issue with the Infotype 2 data for an approver in the context of the SAP HR (Human Resources) module, specifically related to the Infotype for personnel actions. This error typically arises when the system is unable to find the required data for the specified approver, which prevents the mailing process from being completed.
  Cause:
  
  Missing Infotype Data: The most common cause of this error is that the Infotype 2 data for the specified approver (identified by &1 and &2) is missing or not maintained in the system for the specified date (&3).
  Incorrect Date: The date specified may not correspond to a period where the approver has valid Infotype 2 data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the Infotype data for the approver.
  Configuration Issues: There may be configuration issues in the HR module that prevent the system from retrieving the necessary data.
  
  Solution:
  
  
  Check Infotype Data: 
  
  Go to the relevant transaction (e.g., PA20 or PA30) and check the Infotype 2 data for the approver. Ensure that the data exists for the specified date.
  If the data is missing, you may need to create or update the Infotype 2 record for the approver.
  
  
  
  Verify Dates: 
  
  Ensure that the date you are using to check the Infotype data is correct and falls within the validity period of the approver's records.
  
  
  
  Authorization Check: 
  
  Verify that the user has the necessary authorizations to access the Infotype data. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Configuration Review: 
  
  If the issue persists, review the configuration settings related to the HR module and Infotype management. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps or patches that may be available.
  
  
  
  Contact SAP Support: 
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Infotype 2: This typically refers to the "Organizational Assignment" infotype in SAP HR, which contains key data about an employee's position, organizational unit, and other related information.
  Mailing Process: The error indicates that the mailing process (likely related to notifications or approvals) cannot proceed due to the missing data, which may impact workflows or approvals in the HR module.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates to resolve the issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the HRPBSINPS_LOCALIZE685 error message.