How To Fix HRPBSINPS_LOCALIZE687 - E-Mail addresses not maintained for the user(&1).

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSINPS_LOCALIZE - Messages for India PS localization functionalities

• Message number: 687

• Message text: E-Mail addresses not maintained for the user(&1).

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSINPS_LOCALIZE687 - E-Mail addresses not maintained for the user(&1). ?

  The SAP error message HRPBSINPS_LOCALIZE687 indicates that there are no email addresses maintained for a specific user in the system. This error typically arises in the context of HR processes, particularly when the system attempts to send notifications or communications via email but cannot find a valid email address for the user identified by the placeholder (&1).
  Cause:
  The primary cause of this error is the absence of an email address in the user master data for the specified user. This can happen for several reasons:
  
  The user has not been assigned an email address in their user profile.
  The email address may have been deleted or not properly maintained.
  There may be a configuration issue in the HR module that prevents the email address from being retrieved.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that corresponds to the placeholder (&1) in the error message.
  Check the "Address" tab to see if an email address is maintained. If not, add a valid email address.
  
  
  
  Maintain Email Address in HR Master Data:
  
  If the user is an employee, you may also need to check their HR master data.
  Use transaction code PA30 (Maintain HR Master Data).
  Enter the employee's personnel number and check the relevant infotype (e.g., Infotype 0105 - Communication) to ensure that an email address is recorded.
  
  
  
  Check Email Configuration:
  
  Ensure that the email configuration in the system is set up correctly. This includes checking the SMTP settings if emails are being sent externally.
  
  
  
  Testing:
  
  After maintaining the email address, test the process that triggered the error to confirm that the issue has been resolved.
  
  
  
  User Training:
  
  If applicable, inform users about the importance of maintaining their email addresses in the system to avoid similar issues in the future.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PA30: Maintain HR Master Data
  PA40: Personnel Actions (for HR processes)
  
  
  
  Infotypes:
  
  0105: Communication (for email addresses)
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for more details on user management and HR master data maintenance.
  
  
  
  By following these steps, you should be able to resolve the error and ensure that email addresses are properly maintained for users in the SAP system.