How To Fix HRPBSINPS_LOCALIZE684 - E-Mail Id not maintained for the approver(&1, &2). Mailing not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSINPS_LOCALIZE - Messages for India PS localization functionalities

• Message number: 684

• Message text: E-Mail Id not maintained for the approver(&1, &2). Mailing not possible.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSINPS_LOCALIZE684 - E-Mail Id not maintained for the approver(&1, &2). Mailing not possible. ?

  The SAP error message HRPBSINPS_LOCALIZE684 indicates that there is an issue with the email configuration for an approver in the SAP system. Specifically, it means that the email ID for the approver (identified by the placeholders &1 and &2) has not been maintained, which prevents the system from sending email notifications related to the approval process.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the approver's email address has not been entered in the system.
  Incorrect User Data: The user data for the approver may be incomplete or incorrectly configured.
  Authorization Issues: There may be authorization issues preventing the system from accessing the approver's email information.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain Email Address:
  
  Go to the transaction code SU01 (User Maintenance).
  Enter the user ID of the approver (the one indicated by &1 and &2 in the error message).
  Check the Address tab and ensure that the email address is correctly maintained in the E-mail field.
  Save the changes.
  
  
  
  Check User Data:
  
  Ensure that all necessary user data is correctly filled out, including the user’s name and other relevant information.
  
  
  
  Verify Authorization:
  
  Ensure that the user has the necessary authorizations to receive emails and that there are no restrictions in place that could prevent email notifications.
  
  
  
  Test Email Functionality:
  
  After maintaining the email address, you can test the email functionality by triggering a process that would send an email to the approver to ensure that the configuration is working correctly.
  
  
  
  Check System Configuration:
  
  If the issue persists, check the system configuration for email settings (e.g., SMTP settings) to ensure that the system can send emails.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance (to check roles and authorizations)
  
  
  
  Email Configuration: 
  
  Ensure that the SAP system is properly configured to send emails. This may involve checking the SMTP settings in transaction SCOT.
  
  
  
  Documentation: 
  
  Refer to SAP Help documentation for more details on user maintenance and email configuration.
  
  
  
  By following these steps, you should be able to resolve the error and ensure that the approver can receive email notifications as intended.