How To Fix HRPBSDEVAVG473 - Maintenance payment (&1) cannot be calculated

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSDEVAVG - HR-VADM: Public Sector Pensions Act

• Message number: 473

• Message text: Maintenance payment (&1) cannot be calculated

What causes this issue?

The maintenance payment (&V1&) cannot be calculated automatically.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the maintenance payment as a manual pension payment for this
pension recipient.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSDEVAVG473 - Maintenance payment (&1) cannot be calculated ?

  The SAP error message HRPBSDEVAVG473, which states "Maintenance payment (&1) cannot be calculated," typically occurs in the context of payroll processing or benefits administration within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to compute a maintenance payment for a specific employee or payroll period due to various potential issues.
  Causes:
  
  
  Missing Configuration: The necessary configuration for maintenance payments may not be set up correctly in the system. This could include missing wage types, absence types, or other relevant settings.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's master data or payroll data that prevent the calculation from being completed.
  
  
  Incorrect Infotypes: The relevant infotypes (e.g., infotype 0008 for basic pay, infotype 0014 for recurring payments) may not be correctly maintained or may have missing entries.
  
  
  Payroll Control Record Issues: The payroll control record may not be set up correctly for the period in question, which can prevent calculations from being executed.
  
  
  Custom Code or Enhancements: If there are custom programs or enhancements in place, they may be interfering with the standard calculation process.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for maintenance payments in the SAP system. Ensure that all necessary wage types and related settings are correctly defined.
  
  
  Review Employee Data: Check the employee's master data and payroll data for any inconsistencies or missing information. Ensure that all relevant infotypes are correctly filled out.
  
  
  Validate Infotypes: Ensure that the relevant infotypes are maintained correctly. For example, check infotype 0008 for basic pay and infotype 0014 for recurring payments to ensure they are complete and accurate.
  
  
  Examine Payroll Control Record: Verify that the payroll control record is set up correctly for the payroll period in question. Ensure that the status is appropriate for processing payroll.
  
  
  Debug Custom Code: If there are any custom enhancements or programs, review the code to ensure that it is not causing the issue. Debugging may be necessary to identify any problems.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  Related Information:
  
  SAP HCM Documentation: Review the official SAP documentation for HCM and payroll processing to understand the configuration and data requirements for maintenance payments.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing in Development: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP HCM expert or reach out to SAP support for further assistance.