HRPBS00NO013 - Printing of document &1 via spool failed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBS00NO - Message class Notification

• Message number: 013

• Message text: Printing of document &1 via spool failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBS00NO013 - Printing of document &1 via spool failed ?

  The SAP error message HRPBS00NO013 indicates that there was a failure in printing a document via the spool system. This error can occur in various contexts, particularly in Human Resources (HR) modules when trying to print documents such as payslips, employment letters, or other HR-related documents.
  Causes:
  
  Spool Request Issues: The spool request may not have been created correctly or may have been deleted.
  Printer Configuration: The printer may not be configured correctly in SAP, or it may be offline or not available.
  Authorization Issues: The user may not have the necessary authorizations to access the spool or print the document.
  Output Device Problems: The output device (printer) may be experiencing issues, such as being out of paper or having a hardware malfunction.
  System Errors: There may be underlying system errors or misconfigurations in the SAP system that are preventing the spool from being processed correctly.
  
  Solutions:
  
  
  Check Spool Request:
  
  Go to transaction SP01 to check the status of the spool request. Look for any errors or messages related to the request.
  If the spool request is missing, try to regenerate the document.
  
  
  
  Verify Printer Configuration:
  
  Check the configuration of the output device in transaction SPAD. Ensure that the printer is correctly set up and is active.
  Test the printer to ensure it is functioning properly.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print documents. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Review Output Device Settings:
  
  Ensure that the output device settings are correct, including the device type and access method.
  Check if the printer is online and has sufficient paper and ink.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages that may provide more context about the failure. You can use transaction SM21 to view system logs.
  
  
  
  Reprint the Document:
  
  If the spool request was created but failed, try to reprint the document by executing the transaction that generates the document again.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to spool management and printing in the HR module for more detailed guidance.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message HRPBS00NO013.