How To Fix HRPAYUS_MESSAGES311 - At least one employee has different Paid Family/Medical Leave YTD wages

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_MESSAGES - Message class for US Payroll functionalities

• Message number: 311

• Message text: At least one employee has different Paid Family/Medical Leave YTD wages

What causes this issue?

During payroll execution, it was detected that at least one employee
processed in this payroll execution has a discrepancy in the
year-to-date (YTD) wages.
All the Paid Family/Medical Leave Tax Types should be calculated using
the same taxable wages.

System Response

The system identified different YTD Wages for the non-exempt Paid Family
and Medical Leave relevant Tax Types, which may have been caused by a
possible configuration error in the Tax Model.
When a difference in wages is detected, the payroll log displays this
message to indicate that at least one employee has differences in YTD
wages. The differences identified may be for one of the following Tax
Types:
<ZH> 087 - </>Family Leave Premium EE
<ZH> 088 - </>Family Leave Premium EE
<ZH> 099 - </>Medical Leave Premium EE
<ZH> 102 - </>Medical Leave Premium EE
<ZH> 098 - </>Family Leave Premium ER
<ZH> 101 - </>Family Leave Premium ER
<ZH> 100 - </>Medical Leave Premium ER
<ZH> 103 - </>Medical Leave Premium ER

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The YTD wages are used by BSI TaxFactory to calculate the total combined
Family Leave/Medical Leave premium and to ensure that the calculated
premium amount will not exceed the annual maximum total premium amount
of FICA wages.
This information is sent in the BSI Interface in the virtual tax types
888 and 999. If incorrect YTD wages are sent, the calculation for the
Paid Family/Medical Leave Tax Types may be incorrect.
If the <ZK>Display Log</> checkbox is not checked in the selection
screen of the Payroll Driver (US), this message will be logged only once
in the general message section of the Payroll Driver (US).

How to fix this error?

Run the payroll again with the<ZH> </><ZK>Display Log</> checkbox
checked to see which employees have differences in their YTD wages for
the Paid Family/Medical Leave Tax Types.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_MESSAGES311 - At least one employee has different Paid Family/Medical Leave YTD wages ?

  The SAP error message HRPAYUS_MESSAGES311 indicates that there is a discrepancy in the Year-To-Date (YTD) wages for Paid Family/Medical Leave (PFML) among employees. This error typically arises during payroll processing when the system detects that at least one employee's YTD wages for PFML do not match the expected values.
  Cause:
  
  Data Entry Errors: Incorrect data entry for employee wages or leave amounts can lead to discrepancies.
  Payroll Configuration Issues: Misconfiguration in the payroll settings related to PFML can cause inconsistencies in wage calculations.
  Changes in Employee Status: If an employee's status changes (e.g., leave of absence, change in pay rate), it may not be reflected correctly in the YTD calculations.
  Multiple Payroll Runs: If there are multiple payroll runs or adjustments that have not been properly accounted for, it can lead to mismatched YTD figures.
  Integration Issues: Problems with integration between different modules (e.g., HR and Payroll) can result in discrepancies.
  
  Solution:
  
  Review Employee Records: Check the YTD wage records for the affected employees to identify any discrepancies. Ensure that all entries are accurate and up-to-date.
  Check Payroll Configuration: Verify the configuration settings for PFML in the payroll module. Ensure that the rules and rates are correctly set up.
  Run Payroll Simulation: Use the payroll simulation feature to identify any issues before running the actual payroll. This can help pinpoint discrepancies.
  Adjust Payroll Entries: If discrepancies are found, make the necessary adjustments to the payroll entries for the affected employees.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that payroll staff are trained on the proper handling of PFML and related payroll processes to minimize errors in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.