How To Fix HRPAYUS_EIWO004 - Order ID: &1 - Obligee &2, &3 not found in infotype 0021.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_EIWO - e-IWO enhancement

• Message number: 004

• Message text: Order ID: &1 - Obligee &2, &3 not found in infotype 0021.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_EIWO004 - Order ID: &1 - Obligee &2, &3 not found in infotype 0021. ?

  The SAP error message HRPAYUS_EIWO004 indicates that there is an issue with the processing of an order related to an obligee in the context of the US payroll system. Specifically, the message states that the order ID provided (represented by &1) cannot find the specified obligee (represented by &2 and &3) in infotype 0021.
  Cause:
  
  Missing Data: The obligee information (such as the name or identification number) may not be correctly entered or may be missing in infotype 0021 (which is used for "Wage Garnishments").
  Incorrect Configuration: There may be a configuration issue where the order ID does not correspond to a valid entry in the system.
  Data Inconsistency: There could be inconsistencies in the data, such as the order ID being incorrectly linked to an obligee that does not exist in the system.
  Infotype Not Maintained: The infotype 0021 may not have been maintained for the employee or the specific order ID.
  
  Solution:
  
  Check Infotype 0021: Go to the infotype 0021 for the employee in question and verify that the obligee information is correctly entered. Ensure that the order ID matches the entries in the infotype.
  Maintain Missing Data: If the obligee is missing, you will need to create or update the entry in infotype 0021 to include the necessary information.
  Verify Order ID: Ensure that the order ID being referenced is valid and corresponds to an existing entry in the system.
  Consult Documentation: Review any relevant documentation or configuration settings related to wage garnishments and infotype 0021 to ensure everything is set up correctly.
  Run Consistency Checks: If available, run any consistency checks or reports that can help identify discrepancies in the data.
  
  Related Information:
  
  Infotype 0021: This infotype is specifically used for managing wage garnishments in the US payroll system. It includes details about the obligee, the order ID, and the amounts to be deducted.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Authorization: Ensure that the user has the necessary authorizations to view and edit infotype 0021 data.
  Testing: After making changes, perform a test run to ensure that the error does not reoccur and that the payroll processing can continue without issues.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP support team or a technical consultant who specializes in SAP HR and payroll systems.