How To Fix HRPAYTR02104 - Date format in user master record cannot be interpreted

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYTR02 -

• Message number: 104

• Message text: Date format in user master record cannot be interpreted

What causes this issue?

The date format "&V1&" is not supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the date format setting in the user master.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYTR02104 - Date format in user master record cannot be interpreted ?

  The SAP error message HRPAYTR02104 indicates that there is an issue with the date format in the user master record, which cannot be interpreted by the system. This error typically arises in the context of HR (Human Resources) payroll processing, where date formats are crucial for various functionalities, including employee data management and payroll calculations.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Incorrect Date Format: The date format specified in the user master record does not match the expected format defined in the system settings. This can happen if the user master record is set to a different locale or if the date format has been changed.
  User Profile Settings: The user profile settings may not be configured correctly, leading to discrepancies in how dates are interpreted.
  Regional Settings: The regional settings of the SAP system may not align with the date format used in the user master record.
  
  Solution:
  To resolve the HRPAYTR02104 error, you can take the following steps:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the error and click on "Display."
  Check the "Defaults" tab for the date format settings. Ensure that the date format is set correctly according to your organization's standards.
  
  
  
  Adjust Date Format:
  
  If the date format is incorrect, you can change it to the appropriate format (e.g., DD.MM.YYYY, MM/DD/YYYY) that is compatible with the system settings.
  
  
  
  Review Regional Settings:
  
  Check the regional settings in the SAP system. You can do this by going to transaction code SU3 (Maintain User Profile) and reviewing the "Defaults" tab.
  Ensure that the "Date Format" matches the expected format for your region.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team. They can check the system-wide settings and ensure that the date formats are consistent across the system.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs. You may need to log out and log back in for the changes to take effect.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  Documentation: Review SAP documentation regarding user master records and date formats for further insights.
  User Training: Ensure that users are trained on how to correctly set their date formats in their user profiles to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the HRPAYTR02104 error and ensure that date formats are correctly interpreted in the SAP system.