How To Fix HRPAYSI_EBO026 - Pers. no. &: insurance number could not be checked because it is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYSI_EBO - eBOL

• Message number: 026

• Message text: Pers. no. &: insurance number could not be checked because it is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYSI_EBO026 - Pers. no. &: insurance number could not be checked because it is empty ?

  The SAP error message HRPAYSI_EBO026 indicates that there is an issue with the insurance number for a personnel number (Pers. no.) in the payroll processing. Specifically, the error states that the insurance number could not be checked because it is empty. This typically occurs in the context of payroll processing for employees who are covered by social insurance.
  Cause:
  
  Missing Insurance Number: The most common cause of this error is that the employee's insurance number has not been entered in the system. This could be due to data entry oversight or incomplete employee records.
  Incorrect Configuration: There may be issues with the configuration of the payroll system or the infotype that holds the insurance number.
  Data Migration Issues: If data was migrated from another system, the insurance numbers may not have been transferred correctly.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data (Infotype 0001 or 0006, depending on your configuration).
  Ensure that the insurance number is correctly entered in the relevant infotype (usually Infotype 0071 for health insurance).
  If the insurance number is missing, enter the correct number and save the changes.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the payroll area and the relevant infotypes to ensure that they are set up correctly to capture the insurance number.
  Ensure that the infotype for insurance is active and correctly linked to the payroll process.
  
  
  
  Data Consistency Check:
  
  Run a consistency check for the employee's data to identify any other missing or incorrect information that might affect payroll processing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may need to be applied.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to employee insurance, such as Infotype 0071 (Health Insurance) and Infotype 0001 (Organizational Assignment).
  Payroll Processing: Understand the payroll processing steps in SAP and how employee data impacts payroll calculations.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide updates related to payroll processing.
  
  By ensuring that the insurance number is correctly entered and that the system is properly configured, you should be able to resolve the HRPAYSI_EBO026 error.